diff --git a/cocos/audio/winrt/AudioCachePlayer.cpp b/cocos/audio/winrt/AudioCachePlayer.cpp
index d6dbbd3af5..9f2cdb2f5b 100644
--- a/cocos/audio/winrt/AudioCachePlayer.cpp
+++ b/cocos/audio/winrt/AudioCachePlayer.cpp
@@ -332,6 +332,9 @@ bool AudioPlayer::play2d(AudioCache* cache)
             _duration = getDuration();
             ret = _play();
         }
+        else {
+            error();
+        }
     }
 
     return ret;
@@ -342,6 +345,7 @@ void AudioPlayer::init()
     do {
         memset(&_xaBuffer, 0, sizeof(_xaBuffer));
         if (FAILED(XAudio2Create(_xaEngine.ReleaseAndGetAddressOf()))) {
+            error();
             break;
         }
 
@@ -354,8 +358,10 @@ void AudioPlayer::init()
 
         _xaEngine->RegisterForCallbacks(this);
         if (FAILED(_xaEngine->CreateMasteringVoice(&_xaMasterVoice, XAUDIO2_DEFAULT_CHANNELS, XAUDIO2_DEFAULT_SAMPLERATE, 0, nullptr, nullptr, AudioCategory_GameMedia))) {
+            error();
             break;
         }
+
         _ready = true;
         _state = AudioPlayerState::READY;
     } while (false);
@@ -363,10 +369,12 @@ void AudioPlayer::init()
 
 void AudioPlayer::free()
 {
+    _ready = false;
     _stop();
     memset(&_xaBuffer, 0, sizeof(_xaBuffer));
 
     if (_xaEngine) {
+        _xaEngine->UnregisterForCallbacks(this);
         _xaEngine->StopEngine();
     }
 
@@ -430,6 +438,7 @@ void AudioPlayer::error()
     _criticalError = true;
     _ready = false;
     _state = AudioPlayerState::ERRORED;
+    CCLOG("Audio system encountered error.");
 }
 
 void AudioPlayer::popBuffer()
@@ -537,13 +546,15 @@ void AudioPlayer::OnProcessingPassEnd()
 void AudioPlayer::OnCriticalError(HRESULT err)
 {
     UNREFERENCED_PARAMETER(err);
-    error();
+    if (_ready) {
+        error();
+    }
 }
 
 // IXAudio2VoiceCallback
 void AudioPlayer::OnVoiceProcessingPassStart(UINT32 uBytesRequired)
 {
-    if (uBytesRequired && _isStreaming){
+    if (_ready && uBytesRequired && _isStreaming){
         submitBuffers();
     }
 }
@@ -554,7 +565,9 @@ void AudioPlayer::OnVoiceProcessingPassEnd()
 
 void AudioPlayer::OnStreamEnd()
 {
-    onBufferRunOut();
+    if (_ready) {
+        onBufferRunOut();
+    }
 }
 
 void AudioPlayer::OnBufferStart(void* pBufferContext)
@@ -565,14 +578,16 @@ void AudioPlayer::OnBufferStart(void* pBufferContext)
 void AudioPlayer::OnBufferEnd(void* pBufferContext)
 {
     UNREFERENCED_PARAMETER(pBufferContext);
-    updateState();
+    if (_ready) {
+        updateState();
+    }
 }
 
 void AudioPlayer::OnLoopEnd(void* pBufferContext)
 {
     UNREFERENCED_PARAMETER(pBufferContext);
 
-    if (!_loop) {
+    if (_ready && !_loop) {
         _stop();
     }
 }
@@ -581,7 +596,9 @@ void AudioPlayer::OnVoiceError(void* pBufferContext, HRESULT err)
 {
     UNREFERENCED_PARAMETER(pBufferContext);
     UNREFERENCED_PARAMETER(err);
-    error();
+    if (_ready) {
+        error();
+    }
 }
 
 #endif